"Just returned from Teneriffe on 10.08.2010. 10 of us shared Villa No 10, 6 adults and 4 children and we booked with Spanishisles.com. This is the first time we have stayed in a private owned Villa and was really disappointed as the linen got changed once during our 2 week stay and the apartment was never cleaned but was told it was a self catering Villa and not a Hotel but it was half the price of the hotel but I don't expect to come away and clean up. There are 3 floors to this villa, the top floor was the best room to include en-suite the middle floor has 3 rooms and bathroom, Could do with modernising as very old fashioned. Ground floor includes a small bathroom with shower head as you enter the front door to your right, I did contact the maintanence guy to advise him that the shower pipe was leaking and was told he would replace it and never did. If you are looking to go into a private villa/apartment, be expected to clean and wash, then I will book again. we had to be out of the Villa for 11am and was not being picked up until 17.25pm, I went to reception to ask if they could store my toddlers milk in a fridge to keep it fresh until we left the complex, and the reception was very helpful, We met some really nice people on the complex. The pool area was really nice, I would say the complex is not spectacular but you get free sunbed which is new to us, Location is perfect and breakfast at the Rovers Return was excellent, the ownwer is called Kade just like my little toddler and for this reason he really did make a special effort with us and my little boy whenever we visited which I thought was really sweet. All staff very friendly. Be prepared to be hassled constantly by people trying to sell fake sunglasses/bracelet's and fake watches, they were harmless though and just trying to earn a living. We really did enjoy the holiday."